We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@healthsuppmart.com. If your return is accepted, you will have to bear the cost of the return shipping. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at sales@healthsuppmart.com

Damages and issues

Please take a look at your order when it's received and let us know immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded  using your original payment method. This is typically within 14 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.